Privacy Policy

1. Introduction

At TRACEKEY, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Payment information
  • License key data
  • Usage statistics
  • Communication data

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing payments
  • Sending administrative information
  • Improving our services
  • Responding to customer service requests
  • Marketing purposes (with consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Analytics
  • Email communication
  • Customer support

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

PROMTEX-HOSTING c/o Block Services

Stuttgarter Str. 106

70736 Fellbach

Email: privacy@tracekey.shop

Last Updated: March 14, 2025